Testimonials

Exceptional customer service is essential if you 

want your business to thrive. How a company 

treats its customers can make or break a busi-

ness. A consumer may not even remember what 

they purchased, but they will often recall how 

they were treated, whether good or bad. In a 

time when people take to social media and go on 

the Internet to vent about or praise a company, 

it is more important than ever to have effective 

and efficient customer service procedures in 

place.

One company, Regal Assets, LLC, has received 

several glowing reviews about its services and 

staff. One common thread in most of the reviews 

is how the company’s personnel go above and 

beyond in helping their potential and current 

clients. Business Consumer Alliance recently 

asked its CEO, Tyler Gallagher, how their compa-

ny has been so successful in providing phenome-

nal customer service. Here is what he said, “As 

the CEO of Regal Assets, I have strived to build 

a customer service experience like no other in 

my industry. Through the years I have carefully 

collected valuable feedback and testimonials 

from Regal Assets’ clientele base and shaped our 

customer service experience around it. Still, to 

this day, I continue to gather valuable feedback 

and use it to keep our customer service experi-

ence at a 5-star level. From sending clients choc-

olates to say ‘thank you’, to having multiple staff 

on a client account so they never go to voice 

mail during work hours, as well as staff who are 

available via e-mail 24 hours a day 7 days a 

week, this has truly allowed us to offer an expe-

rience like no other in our industry.”

Testimonials

12/26/18 - I so much appreciate the professionalism and experi-

ence that I received while rolling over my IRA to precious metals. 

I strongly recommend RegalAssets for your precious metals 

purchases!

- Kat

12/21/18 - My account manager Christian was very helpful in 

helping me select my precious metals mix. He was very informa-

tive with regard to helping set up my account with the custodian, 

New Direction Trust Company, and communicating the yearly 

custodial and metal storage fees. Great job, Christian!

- Robert J.

12/21/18 - I looked into a couple different companies to do 

business with and made a decision with Regal Assets. I couldn't 

be happier with my decision and wish to thank Christian for his 

help. The process was smooth, comfortable and easy. He did a 

great job working with me and I look forward to using the 

company again and hope Christian is available for I truly enjoyed 

the experience. Thanks!

- Sharon

12/21/18 - Christian was very professional and actually called me 

back promptly whenever I left a message. That alone was quite 

a nice surprise. VERY SATISFIED WITH THE SERVICE!

- Randall

12/20/18 - Christian was not only very informative, but patient 

with me in choosing my precious metals mix for my self-directed 

IRA. I highly recommend Regal Assets!

- Robert J.

12/17/18 - Christain was very helpful explaining the process of 

opening an Gold/Silver and Cryptocurrency account, walked me 

through the whole process and was quick to respond back with 

email with any questions I needed answered. I definitely look 

forward to working with Christian again

- Mitch

12/13/18 - Christian and Janette offer a simple and professional 

service that inspires confidence for the customer. Always respect-

ful, never pushy. Highly recommended!

- Jennifer

12/04/18 - Christian Howard was awesome to work with. Quick 

and efficient. Transaction painless, and easy.

- Joe

12/28/18 - This is my second time dealing with Christian and as 

in the first he was incredibly efficient knowledgeable and guided 

me through the process very well.

- Steve

12/28/18 - I want to thank Christian Howard and his staff for 

their excellent service in regard to my IRA roll over. This was 

expedited and accomplished during the holiday season! Truly 

wonderful experience!

- Tracey

12/27/18 - It should be noted, right or wrong, that it is very rare 

for me to take the time to write a review, good or bad. Given my 

outstanding customer service with Christian Howard from Regal 

Assets, I would be remiss to not acknowledge what I found to be 

an exception investment experience unlike any other that I have 

had. There are investment brokers that will often tell you what 

you want to hear and frankly suggest you not to monitor your 

investments as they will go up and down and they are all preach-

ing from the same playbook. Christian made us feel we actually 

had engaged a true steward of our financial investments and it 

was a more personalized experience that took into consideration 

the many factors necessary to create what we believe to be a 

safe harbor for our financial resources in light of the current 

volatile market conditions. No one has a crystal ball but sound 

financial advice and planning is paramount these days when you 

are concerned about safeguarding your investments for retire-

ment. Having taken a financial bath during the last stock market 

crash, we researched who was best qualified to advise and guide 

our financial planning. We found Regal Assets had some of the 

best reviews and engaged them to help give us some clear direc-

tion in navigating the tumultuous waters of the stock market. 

Having had such a positive experience that we did with Christian 

Howard and Regal Investments, we would highly recommend 

them to anyone in our same financial position for guidance to 

hedge the inevitable drop in stock market values.

- Stephen

12/27/18 - Christian was absolutely amazing: very helpful and 

professional. I am new in this and he took time and explained 

everything and gave me a great advice.

- Laura

12/27/18 - I was extremely pleased with the level of expertise 

and professionalism that my account executive Christian Howard 

displayed in assisting me to roll my IRA to precious metals. I 

strongly recommend Regal Assets!

- Kat